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Faq

Shoe Size Information

All Vivaz Dance Latin & Ballroom Shoes are made in US or EURO sizes.

DanceFit Dance Sneakers are made in EURO sizes.

General Sizing Advice* for Latin & Ballroom Dance Shoes:

  • Compared with Australian sizing, US sizing is fractionally bigger. For example If you wear an Australian size 7 shoe you will most likely fit into a size 6.5 or 7 in Vivaz Dance Shoes.
  • Dance shoes should be fitted so that they are firm ‘like a glove’ on your foot.
  • Dance shoes should not move on your foot when you dance.
  • Brand new dance shoes should be firm but NOT painful. 
  • All dance shoes will stretch slightly with wear. The ideal result after the 'wearing-in period' is a firm fitted shoe that is molded to the shape of the dancers foot, resulting in a true ‘glove-like’ fitting.
  • Full-leather dance shoes will stretch the most, so it is particularly important that these shoes fit very firmly when purchased.
  • To determine your shoe size we recommend measuring your foot & referring to the Vivaz Dance Latin & Ballroom size chart located on every product page.
 

Ladies Latin & Ballroom Dance Shoes should be fitted so: 

  • Your toes should be flush with the end of the shoe, you do NOT need a ‘thumbs-width’ length between your toes and the end of the shoe.
  • Your heel should be firmly up against the back of the shoe. If your foot slides down away from the back of the shoe, this means that the toe straps or ankle straps are too loose or the shoe is too big. 
  • If your toes are flush with the end of the shoe, but your heel is not firmly against the back of the shoe, Vivaz recommends Vivaz Revivals soft gel innersole under the ball of the foot. This serves to add volume around your foot, and will give you a firmer and more comfortable fit - stopping your foot from sliding down in the shoe.


Wide Fittings: 

  • Vivaz Dance Shoes all come in a standard width. Unless otherwise stated.
  • The width of the dance shoe increases proportionately with the size increase.
  • Wide fittings are available, a selection of wide fitting shoes are kept in stock. you can determine if a shoe is 'wide' as it will be indicated in the product title.

    *Our sizing guides and advice are to be taken as recommendations only and, although we are happy to refund or exchange if there are sizing difficulties, the provision of such advice by us does not negate the purchaser's responsibility for the costs associated with such exchange or refund.

    size chart

How much is the shipping charge for X item to Y location

Vivaz Dance offers FREE Shipping for all Australian orders over $150 and FREE returns for Australian orders also!

How long will it take for my order to arrive?

FAST! Because we send orders out on in stock items within 1-2 business days and we use Australia's most trusted and trackable postage service - Australia Post.

My order has not arrived, it's been 7 days since I ordered, Why?

We ship most orders the same, or next, day after you submit it. You will get sent an email with a tracking number, and a link to track your order.
NOTE: If you were not available to receive your shipment on the delivery day, Australia Post or Fastway will have it & they will need you to collect it from them, or arrange for a redelivery.

If I purchase a Vivaz Dance item and I want to exchange it for a different size or style what should I do?

Check online to see if an appropriate product is in stock that you would like to exchange with, If available order it to get fast express delivery.
Now submit a ticket using the contact form on the returns page to arrange your return. Once the item/s are received back at Vivaz HQ you receive a refund.

If I purchase an item and I want a refund what should I do?

Visit our refund policy page for instructions and to fill out a return form. Once the item/s are received & processed, you will receive a refund.

Are Vivaz Latin & Ballroom shoe sizes similar in sizing to my normal street shoes?

Vivaz Dance uses US and EU sizing. US sizing is about the same size or just fractionally bigger than your regular AUS street shoe size.
For example, if you wear a size 7 AUS, you would need to order a size 7/38 in Vivaz Dance shoes or a 6.5/37 if you like your dance shoes to fit very firm,

I don't know what size shoe I normally wear so how do I determine what size I will be in Vivaz Dance Shoes?

You should measure your foot then refer to the sizing chart in the first slider on this page. This chart has each size measured in Centimeters.

I am a size 'X' in my Bloch / Capiezio / Other Brand of dance shoes is that what size i should buy in Vivaz Dance Shoes?

We recommend measuring your foot and referring to our size chart, as sizing can vary between dance shoe brands.

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