Vivaz Dance Shipping Policy

Shipping Information

We want your Vivaz Dance shoes arriving quickly, safely and with zero stress. Below is a clear breakdown of our shipping options, costs and timeframes for every region we service.

Handling Time

All orders require 1 to 3 business days of handling time before dispatch.
During peak periods such as Christmas, BFCM or major sale events, processing times may increase slightly.

Shipping by Region

Australia

Free Shipping: Spend 299 AUD

Standard Shipping (3 to 7 business days) 9.95 AUD

Express Shipping (1 to 3 business days) 14.95 AUD

New Zealand

Free Shipping: Spend 299 NZD

Standard Shipping (5 to 7 business days) 15 NZD*

Express Shipping (1 to 5 business days) 25 NZD*

Shipping prices may vary slightly due to exchange rates.
Customs, duties or taxes are the responsibility of the recipient.

United States

Free Shipping: Spend 299 USD

Standard Shipping (5 to 15 business days) 39 USD*

Express Shipping (3 to 7 business days) 29 USD*

Shipping prices may vary slightly due to exchange rates.

United Kingdom

Includes England, Ireland, Scotland and Wales

Options:

  • Economy Shipping (14 to 28 business days) 20 GBP*

  • Standard Shipping (10 to 14 business days) 30 GBP*

  • Express Shipping (5 to 7 business days) 50 GBP*

Shipping prices may vary slightly due to exchange rates.
Customs and duties are the responsibility of the recipient.

Rest of World

Options:

  • Standard Shipping (14 to 28 business days) 39 USD*

  • Express Shipping 39 USD*
    (Timeframe varies by destination)

Shipping prices may vary slightly due to exchange rates.
Customs and duties are the responsibility of the recipient.

Delivery and Tracking

Once your order has been dispatched, you will receive a confirmation email with tracking information so you can follow your delivery.

If you are not home and the courier cannot find a safe place to leave your parcel, it will be taken to the nearest post office or collection point. A card or notification will be provided with instructions for collection.

Customs, Duties and Import Fees

International orders may require customs clearance. Some countries charge duties or taxes based on parcel value.

Please note:

  • Vivaz Dance does not collect, charge or control any customs fees.

  • The customer is responsible for any duties, taxes or import charges.

  • If customs fees are refused, the parcel may be destroyed by the local authority and no refund or replacement can be offered.

For more information, please contact your local customs office.

Disclaimer

We work hard to dispatch your order quickly, but once your parcel has been handed to the courier, delays can occur due to factors outside our control such as severe weather, public holidays, customs delays or courier staffing issues.

Shipping timeframes are estimates only.

Need Help

Our team is here to assist you, email us anytime at hello@vivazdanceshoes.com

View our full Refund policy here